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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendall Hogue

March 3, 2026

5  out of  5
rating by Kendall Hogue
"I have had the best experience with Jim Planes State Farm office. I have used them for years and highly recommend! I usually work with Quinn and Sean and they are great. Very knowledgeable and kind. They always help me with whatever I need. They are the best!"
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Tom Miller

February 25, 2026

5  out of  5
rating by Tom Miller
"Efficient and perfect ( just like over the past 25 years)!"
We responded:
"Thank you so much, Tom! We're thrilled to hear that we've consistently met your expectations. Your continued support means a lot to us! We look forward to serving you for many more years to come. Best Regards, Jim Plane"
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Melissa Semann

February 20, 2026

5  out of  5
rating by Melissa Semann
"Karen was very informative, helpful and patient with me while helping me figure out the best insurance coverage for our cars. Thank you, Karen!"
We responded:
"Hi Melissa, Thank you for your wonderful feedback! I’m happy to hear that Karen was able to assist you so effectively. We look forward to helping you with anything you need in the future. Best regards, Jim Plane"
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Mark Raley

February 17, 2026

5  out of  5
rating by Mark Raley
"As always the office was very helpful and efficient in clarifying payment methods for each of our policies. Thank you for your excellent service!"
We responded:
"Hi Mark, we appreciate you taking the time to share your experience! It’s wonderful to know our team made understanding your payment choices straightforward and hassle-free. Thanks for your kind words, and we’re here whenever you need us! Warm Regards, Jim Plane"
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Christine Macdonald

February 9, 2026

5  out of  5
rating by Christine Macdonald
"We have been clients of Jim Plane for a couple of decades. Today I had questions about coverage for an upcoming car rental. Karen in Jim's office researched my question and called me back with answers in 10 minutes. We always feel well cared for by the excellent staff at this agency."
We responded:
"Hi Christine, We truly appreciate having you as a customer for so many years. It's great to hear that Karen was able to promptly provide the information you needed about your car rental coverage. Our team is committed to providing attentive and dependable service, and we’re happy to know you feel well supported. We look forward to assisting you whenever you need us! - Jim Plane"
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Judy Eagle

February 6, 2026

5  out of  5
rating by Judy Eagle
"Spoke Dylan Plane to Review my homeowners insurance and Updated motor vehicle insurance.Super Great customer service."
We responded:
"Thank you, Judy, for sharing your experience! I'm glad Dylan was able to assist you with your insurance updates. Providing excellent service is very important to us, and we appreciate your kind words. If you need any further help, don’t hesitate to reach out! Best Regards, Jim Plane"
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Sergio Atallah

January 29, 2026

5  out of  5
rating by Sergio Atallah
"I've been with State Farm for close to 40 years and it pains me to say this is the first time I leave a review. Embarrassing as it may be, I could not delay any further my appreciation for Derek Schwab and the team at Jim Plane's office in Lafayette. Save and protect should really be their motto."
We responded:
"Hi Sergio, We truly appreciate you taking the time to share your feedback. Your kind words mean a great deal to Derek, the team, and me. It’s customers like you who inspire us to keep providing the best service possible. Thank you again for your support and for being with us for so many years! Best Regards, Jim Plane"
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Andrea Berg

January 13, 2026

5  out of  5
rating by Andrea Berg
"I’ve had nothing but great experiences with Jim Plane’s State Farm office and trust them with all of my insurance needs because they take the time to thoughtfully tailor coverage to what truly fits. Karen was exceptional…she responded promptly, listened with genuine care, and handled my request with impressive thoroughness and professionalism, making the entire process feel seamless. I walked away feeling heard, supported, and completely confident that my coverage was set up exactly right."
We responded:
"Thank you, Andrea, for sharing such positive feedback! We're glad to know that Karen and our team have delivered attentive and professional support throughout your insurance process. Making sure you feel comfortable and confident with your coverage is very important to us. We are here to help whenever you need assistance in the future! Warm Regards, Jim Plane"
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Robert Nagle

January 13, 2026

5  out of  5
rating by Robert Nagle
"Great service to change car"
We responded:
"Thank you so much for your feedback, Robert! We're thrilled to hear you had a great experience. If you need any assistance in the future, we're here to help! - Jim Plane"
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Nicole Harkness

January 6, 2026

5  out of  5
rating by Nicole Harkness
"Alex is the best! She always handles any inquiries or emails promptly and has consistently provided great customer service and coverage for our needs. I recommend her to anyone looking for an insurance rep that will listen thoughtfully and provide recommendations that are well-suited to your situation. I look forward to working with her for many years into the future."
We responded:
"Hi Nicole, Thank you for your review! It’s great to know that Alex has been attentive and responsive, delivering excellent support tailored to your specific needs. Your endorsement is invaluable, and we’re eager to continue building a strong relationship with you for the long term. Please feel free to contact us anytime for any assistance you may require. Warm regards, Jim Plane"
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Chelsea Jackson

January 2, 2026

5  out of  5
rating by Chelsea Jackson
"Switching car insurances can be such a hassle but Quinn from State Farm made this process so easy and was very helpful. He explained everything so well that we didn't have any questions. We are very happy to be with State Farm! Thank you Quinn."
We responded:
"Hi Chelsea, Thank you so much for your kind words! We're thrilled to hear that Quinn made switching your car insurance a smooth and easy experience. It's great to know that he was able to explain everything clearly and provide the help you needed. We're happy to have you with State Farm and look forward to serving you in the future! Best regards, Jim Plane"
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Scott Emerson

December 28, 2025

5  out of  5
rating by Scott Emerson
"Jim is very knowledgeable and approachable regarding both insurance and financial products. He is not pushy but has a genuine concern for his customers insurance and financial needs."
We responded:
"I really appreciate your positive comments, Scott. It means a lot to me to offer expert advice in a friendly and relaxed manner. My goal is always to prioritize my customers’ best interests and help them make informed decisions without any pressure. Please feel free to contact me anytime if you have questions or need assistance down the road! - Jim Plane"
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Linda Robida

December 3, 2025

5  out of  5
rating by Linda Robida
"During my recent home realty purchase, Jim Plane State Farm insurance employees~ Karen Allen and Anthony Delgado~ assured me of the utmost efficient quotes delivered with maximal professional integrity. Providing prompt detailed communication, Karen and Anthony allowed me to choose best options for myself. Their willingness to perform above and beyond was evident on multiple occasions. I am grateful to know that State Farm’s accountability presents in each of their high caliber representatives, and that I am clearly valued and protected as a client. Kudos to all for your character and kindness!"
We responded:
"Thank you so much, Linda, for sharing your wonderful experience! We're delighted to hear that Karen and Anthony made your home insurance process smooth and transparent. Their dedication to providing timely, thorough information and going the extra mile truly reflects the high standards we strive for. It's fantastic to know you felt respected and well-supported throughout. We greatly appreciate your kind words and are proud to have such committed team members caring for our valued customers like you! Warm Regards, Jim Plane"
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Ally M

October 31, 2025

5  out of  5
rating by Ally M
"I worked directly with Quinn and he was amazing. Very patient with my millions of questions and saved my husband and I hundreds of dollars on insurance . Top notch service and I highly recommend! Thank you for everything!"
We responded:
"Hi Ally, I’m so glad to hear that Quinn provided you with top-notch service and was able to save you and your husband hundreds on insurance. We truly appreciate your kind words and recommendation. If you ever need anything else, please don’t hesitate to reach out. Thanks again! - Jim Plane"
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Nick Ruggiero

October 11, 2025

5  out of  5
rating by Nick Ruggiero
"The staff here are amazing! They truly care about their customers, are not pushy, and very patient when it comes to listening toy our needs. Highly recommend."
We responded:
"Hi Nick, Thank you so much for taking the time to leave such a wonderful review! I'm glad to hear that our staff made a positive impression by being attentive and patient. Your recommendation means a lot to me and the team. We look forward to serving you again soon! Warm Regards, Jim Plane"
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Alan Byrnes

October 7, 2025

5  out of  5
rating by Alan Byrnes
"I have been a customer for 12 years. This is a great office filled with friendly, efficient, and helpful people who have worked to provide the best and most affordable insurance."
We responded:
"Thank you, Alan, for being a valued customer for over a decade! We're grateful for your continued confidence and support. Our team is dedicated to delivering excellent service and great coverage at a fair price, and it means a lot to hear your positive feedback. We’re excited to keep assisting you in the future! Best Regards, Jim Plane"
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Ralph Noistering

October 3, 2025

5  out of  5
rating by Ralph Noistering
"I called with questions about changing my automobile coverage. Karen had all of the answers. It was a pleasant and productive experience - as usual."
We responded:
"Thank you, Ralph! We’re happy to hear that Karen was able to assist you and make the process smooth and helpful. We appreciate your continued business and look forward to serving you again! Warm Regards, Jim Plane"
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DJ RAGE DJ H.R

September 24, 2025

4  out of  5
rating by DJ RAGE DJ H.R
"Hello my name is Atzel Hernandez and I just wanted to let you guys know that Mikayla Wilson Who’s working for Jim’s plane office at State Farm, She understands your questions and helps you the best way she can ., she has the right attitude and make sure you are always talking care of. I appreciate her help always thank you ."
We responded:
"Hello Atzel, Thank you so much for your kind words about Mikayla! We're proud to have her on our team, and it's wonderful to hear that she provides attentive and helpful service. We truly appreciate your feedback and look forward to continuing to assist you with all your insurance needs. Thanks again! - Jim Plane"
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Melissa Weskamp

September 23, 2025

5  out of  5
rating by Melissa Weskamp
"I had a great experience working with Dylan Plane at the Jim Plan State Farm agency in Lafayette. He made the process of switching insurance carriers easy and took the time to really understand our family's needs and goals. What stood out most was how he asked thoughtful questions, listened carefully, and customized the policies to match both our budget and long-term protection goals. You can tell he genuinely cares about helping clients and not just selling a policy. I feel very well taken care of knowing that both my own coverage and my family’s policies are in place. I highly recommend Dylan Plane to anyone looking for an agent who truly understands and delivers on expectations."
We responded:
"Melissa, Thank you for your thoughtful review of your experience with Dylan! I’m delighted to hear he took the time to fully understand your family’s needs and delivered personalized service that brought you peace of mind. That level of customer care is exactly what our team aims to provide. We’re grateful to have Dylan as part of our team, and your recommendation truly means a lot to us. Please feel free to reach out anytime—we’re always here to help! Best Regards, Jim Plane"
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Marilyn DeBell

September 19, 2025

5  out of  5
rating by Marilyn DeBell
"I feel very confident of Jim Plane and his employees. I have already added the umbrella coverage to my policies and have told two friends who seemed interested. I hope to be a State Farm customer for many years in the future. Jim Plane can explain situations very thoroughly and seems willing to help in any way."
We responded:
"Hi Marilyn, Thank you so much for your kind words and trust! I'm glad to hear you feel confident with me and my team, and that the umbrella coverage is a good fit for you. Referring friends means a lot to us, and we’ll continue working hard to provide thorough explanations and support whenever you need it. Looking forward to serving you for many years to come! Best regards, Jim Plane"
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Sam Redman

August 27, 2025

5  out of  5
rating by Sam Redman
"Jim & Dylan at Jim Plane State Farm helped insure me for nearly a decade. They have a great team and always help immediately with any claims or needs that arise!"
We responded:
"Sam, Thank you so much for your kind words and for trusting us for nearly a decade! It’s always a pleasure to assist you, and we’re glad to hear our team has been responsive and helpful whenever you needed us. We look forward to continuing to serve you in the years ahead! Best regards, Jim Plane & Team"
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Michelle Luong

August 21, 2025

5  out of  5
rating by Michelle Luong
"I've known Jim for 10 years now. He's professional and caring. Even while the past ten years I've been with another agency, Jim never hesitated in helping me understand insurance challenges. He was there to answer questions, knowing he was not making a dime from me. Today, he's my only go to Colorado Insurance guy! Jim and his team are the best!"
We responded:
"Hi Michelle, Thank you for your kind words and for trusting me and my team with your insurance questions over the past ten years. It’s been a pleasure to support you, even when you were with another agency. We’re always here to help and appreciate you choosing us as your go-to Colorado insurance team. Looking forward to continuing to assist you! Best, Jim"
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Bret Wagner

August 20, 2025

5  out of  5
rating by Bret Wagner
"Jim and his staff are amazing to work with. Always prompt service and delightful to do business with"
We responded:
"Hi Bret, Thank you so much for your review! It means a lot to me and the entire team to know that our service has made a positive impression. We're always here to help and look forward to working with you again in the future! Best regards, Jim Plane"
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Brian & Kristy Stwalley

August 4, 2025

5  out of  5
rating by Brian & Kristy Stwalley
"Jim Plane’s office is so helpful. We highly recommend. Karen went above and beyond to get us the information we requested."
We responded:
"Thank you, Brian and Kristy, for your kind words and 5-star review! We're delighted to hear that Karen was able to assist you so effectively. Your recommendation means a lot to us, and we look forward to helping you again in the future! Best regards, Jim Plane"
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Jim

June 10, 2025

5  out of  5
rating by Jim
"Derek at Jim Plane State Farm was extremely helpful, diligent, and friendly. Got me the best rates I could find and working with him was a breeze. Thanks Derek. It's insurance, so get quotes and do your due diligence, but definitely get a quote through here as well."
We responded:
"Hi Jim, I want to thank you for your wonderful review! I truly appreciate your kind words and am delighted to hear that you had a stress-free experience. At Jim Plane State Farm, we strive to provide our customers with excellent service, and it sounds like Derek hit the mark. Your feedback means a lot to me and motivates our team to continue delivering the best service possible. If you need anything in the future, please don’t hesitate to reach out! Warm regards, Jim Plane "