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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kacie Morrish

March 14, 2023

5  out of  5 rating by Kacie Morrish
"Tyler has been so helpful with my car insurance policy! When it came time to get my windshield replaced it was a complete breeze! I’ve never had a repair done so easily before. Tyler is also very knowledgeable about what’s needed and was able to give me solid advice based on my personal needs. Thank you Tyler!!"

Mike Stonebraker

March 9, 2023

4  out of  5 rating by Mike Stonebraker
"1st of all let me say that I've used progressive for many many years. Once I switched over to State Farm it was a flawless transition. Tyler Glasgow has been my hero for all of my needs. I had to make a claim( first time ever) and Tyler and the crew helped set my kind to ease in a very difficult time for my family. I HIGHLY recommend Tyler and State Farm for your insurance needs. Thanks again!"

Christine McCullough

February 28, 2023

5  out of  5 rating by Christine McCullough
"After getting a quote for auto insurance online, Tyler reached out to me to answer any questions I had and to help me along in the process. I am a newly single mom who has never had to do anything like this on my own, and I was somewhat overwhelmed. I’m so grateful to Tyler because not only was he extremely courteous, he truly just made everything very simple. Thank you so much for proving such great service."

Michelle Killpack

February 20, 2023

5  out of  5 rating by Michelle Killpack
"I have worked with Vikki on house, car, and life insurance. She has always been so helpful and answers all of my questions. Vikki has helped me with insurance in some very difficult situations and she was wonderful, supportive, and caring. I'm grateful for Vikki's knowledge and I enjoy working with her."

Ellen Zhao

February 16, 2023

5  out of  5 rating by Ellen Zhao
"After filling out the online quote request, I worked with Lucas DiSabato to find the insurance bundle coverage that I needed. It was really easy, quick, and painless communicating with him over email and phone to narrow down details of the policy. Highly recommend anyone looking for competitive insurance quotes or shopping around to reach out to Lucas!"

Tiffany Puentes

February 15, 2023

5  out of  5 rating by Tiffany Puentes
"Jim and his team are hands down the best agency you could ask for. I was with another State Farm agent before and while I didn’t have any complaints I didn’t feel compelled to leave a google review either. We have had auto home and life policies with Jim and anytime we have had to make a claim they go above and beyond. I was in an accident that was my fault and Jim’s office held my hand and guided me through the whole process. They even went to bat for me when the claims department wouldn’t. Vikki is always available to answer questions and they have truly become people we trust with our life. 10 out of 10 I have and will continue to recommend Jim and his whole team to everyone I know."

Emily Kochevar

February 9, 2023

5  out of  5 rating by Emily Kochevar
"Jim Plane State Farm was very responsive and helped my partner and I save over $150 by switching and bundling. Lucas was great and answered all of my questions quickly and was happy to email, hop on a call and do whatever it took to get our new policy quoted and executed. Highly recommend this agency."

Motley Dog Traininng

January 27, 2023

5  out of  5 rating by Motley Dog Traininng
"After contacting several insurance companies for quotes we can tell you that Lucas D. Really does a great job. He answers questions clearly and quickly. He even found a great dog insurance program to cover my lil boy. The dog insurance is one of the few that works with your vet. I have no idea who Jim Plane is but, he has a great team member. Highly recommend, Auto, Home or Pet insurance Lucas is your guy. He does not even have a list of dogs they won't cover. Dog people have got to love that."

Ambrose Gonzales

December 13, 2022

5  out of  5 rating by Ambrose Gonzales
"I switched home owners insurance to State Farm recently. There was a little problem with the money that was transferred from the insurance I had switched from, so I gave my agent a call. The agent I spoke with promptly took care of the issue very quickly. I was very pleased with the results."

Nate Ferguson

December 13, 2022

5  out of  5 rating by Nate Ferguson
"Alex was very helpful and friendly. She answered all my questions clearly and took the time to explain the details. Her customer service helped me feel stress free about my policy and claim."

Tiffany Jones

December 5, 2022

5  out of  5 rating by Tiffany Jones
"Recently switched from Liberty Mutual to state farm, Alice and Jake made it such an easy and smooth experience! Plus saved me over $100/month 😌 Thanks Jake from state farm!"

Alfredo Albarado Gonzalez

November 30, 2022

5  out of  5 rating by Alfredo Albarado Gonzalez
"Vikki Copple was such a joy to speak with!"


November 25, 2022

5  out of  5 rating by Stacie
"I’ve worked with Jim and his team for over a decade on everything from life insurance, car insurance, to home insurance. I’ve always had excellent service and guidance from his team and feel like they are close friends. They always make sure I’m receiving the right discounts while also ensuring my family and assets are fully protected. I wouldn’t think of using another agent. I’m a lifer!"

audrey mckee

November 8, 2022

5  out of  5 rating by audrey mckee
"Totalling my car was one of the scariest most aweful experiences I've ever been through. Working with my State Farm crew was something I never expected to be so positive. Everyone was so empathetic to my situation and didn't treat me like just another case number. I truly feel like they cared about me as a person. From start to finish they made this experience so seemless and fast. Having never been through this before, I really appreciated how informative each person I talked to was. I can't say enough how great State Farm has been to me. You hear often of horror stories with their insurance companies. State Farm is the dream team to have on your side."

Dorinda Stiles

October 28, 2022

5  out of  5 rating by Dorinda Stiles
"this office is great. I have not met one person that works here that isn't very helpful and incredibly knowledgeable. I don't cringe when I have insurance issues because I know these folks are in my corner. Alex was very helpful today, can't say enough about how much I appreciate him and the time he took to assist me."

Aaron Medina

October 28, 2022

5  out of  5 rating by Aaron Medina
"Vikkie Copple is amazing. She has not only taken care of everything I’ve ever needed but she has the best customer service. I will always do business with her and only her. Thank you for being so amazing."

Stephanie Demmel

October 25, 2022

5  out of  5 rating by Stephanie Demmel
"Tyler G is phenomenal! He is very thorough when walking you through information, very knowledgeable when presented with questions, and most importantly, he is really nice and personable! I feel excited and confident that making this switch to State Farm and working with Tyler was the best move. Thank you!"

Karin Flannery

October 25, 2022

5  out of  5 rating by Karin Flannery
"Amazing office!"

robin gilchrist

October 18, 2022

5  out of  5 rating by robin gilchrist
"Jim Plane and his ENTIRE staff have proven time and time again to be THE BEST IF THE BEST! This team cares about its clients and they treat you like family! I cannot recommend Jim Plane State Farm enough!! It’s the BEST money you’ll spend each month!"

Channing Philbrick

October 13, 2022

5  out of  5 rating by Channing Philbrick
"Our agent Madeline Dolan was excellent! She was thorough, prompt and very pleasant to work with."

Dallas Benter

October 11, 2022

5  out of  5 rating by Dallas Benter
"I have using Jim Plane State Farm since he opened and have been very happy with the service. Vikki in the office is extremely helpful and responds very quickly."

David Cook

October 10, 2022

5  out of  5 rating by David Cook
"Lucas was really helpful for me and showed the best available options! He was always quick to respond and answered all my questions with great detail."

Dean Rohr

September 19, 2022

5  out of  5 rating by Dean Rohr
"Vikki and Jake have been amazing through the whole process of changing my insurance companies. All our questions were thoroughly answered and I am looking forward to many years of working with them. I have recommended them to our friends. They Rock!"

Marilynn Cole

August 16, 2022

5  out of  5 rating by Marilynn Cole
"I spoke with Tyler this morning. I found him to be efficient, friendly and knowledgeable. I have had State Farm is my insurance provider for 42 years. The roadside assistance has been very helpful to me. I have never considered changing insurance companies and would without question recommend them."

Blake Matzek

August 2, 2022

5  out of  5 rating by Blake Matzek
"Vikki is the real deal, she always goes above and beyond for my family. I'm always treated like family and positive energy is all we have received from her and Jim. Tell me you can find better customer service."